Newer planes also have the Retreat Suite area at the front of Upper Class. What about food and drink onboard? In terms of entertainment, theres a choice of over 100 movies, 300 hours of TV shows, over 350 albums and podcasts and over 45 hours of kids content. Once on board, Virgin Upper Class doesnt feel much different from sitting in premium economy. So, if you like to spend your time in-flight gazing out the window, then you might end up with a stiff neck by the end of the flight. The Amex Platinum comes with access to a premium concierge service that can help you with everything from booking hard-to-get reservations to finding destination guides to help you plan out your next getaway. Seat Selection. A mixed picture I had a decent flight on Virgin Atlantic's Upper Class. Range of Pukka teas, hot chocolate and coffees. (Very unlike British Airways who has an average premium economy offer and a great business class offer). I think there are various reasons for that. Secondly, its debatable just how much extra privacy it gives you anyone walking past can look down onto you sleeping just as they would normally. We spend a lot of time, thought and effort creating our award winning meal service, with a painstakingly curated drinks menu to perfectly accompany it. Enjoy the finest food and drink throughout your journey, Food and drink when you travel Upper Class. This lounge is the only one still run by Virgin, with the rest now run by Plaza Premium. During our final approach I had to carry out quite the act of contortion, to snap this quick picture of the Golden Gate Bridge. I tried watching TV for a while but the design meant that the monitors arm kept digging into my legs as I was lying down. We did not get the upgrade for HK/LHR and asked about it at check-in, we were told there were Upper Class seats available and paid extra at the counter for the upgrade. The best seats for leg room (or more accurately, foot room, are the bulkhead seats in row 1. The bed width on both aircraft is 20 inches. The Upper Class Wing and Clubhouse still offer one of the greatest Business Class experiences in the world. Cabin service was non-existent on the overnight flight I saw people ring their call buttons to never have a FA appear. Virgin is nothing but a huge marketing scam now as far as their Upper Class goes fool me once, my fault fool me twice wont happen again. The seat featured the smallest in-flight entertainment screen Ive seen on any plane in Business Class, although the resolution was up to modern standards. This aircraft has a total of 335 seats configured in three classes: 235 in economy, 56 in premium economy and 44 in business class (or Upper Class as Virgin calls it) in a 1-2-1 configuration of 11 rows (numbered 1-11) in an A-DG-K format. The Retreat Suite can only be booked 14 days before departure on a first come, first served basis. New Upper Class menu: 1. The quality of the HD screen is outstanding, though I didnt use the screen for anything other than the tail cam which, frustratingly, didnt work for take-off, and the moving map. Here are the best cards for making your trip more comfortable. Sadly its only one way for Virgin now as Delta wont care about running it into the ground so long as they keep their lucrative gate slots at Heathrow, which was the only reason they bought the stake. I have visited over 70 countries and love finding hidden gems, boutique hotels and great food and wine. Boarding was rather shambolic, with a huddle at the gate area and no distinction between classes of service. My shoulders felt quite squeezed in and the right hand armrest was the width of a candy bar. He found an empty row for her in the economy cabin, which was great news. The Booth takes two people and can be booked with the crew. They also have sliding doors to create a feeling of privacy. You might enjoy reading some more of my business class airline reviews: Delta Premium Select Review (2023) Is it Worth It? Despite the added privacy of facing a wall, it was jarring to have direct lines of sight to every other passenger in the cabin. The best thing they can do now if you have any loyalty points left, is book the cheapest Heathrow upper class reward flight you can find enter the amazing clubhouse (which is still awesome) and spend as long as you possibly can inside before they kick you out of the airport and tell you that you are banned from flying Virgin Atlantic ever again. yes this just happened to us too. They were all smiles, jokes, and seemed to be taking real pleasure in the flight over (and back). I specifically booked this airline, time of departure and am connecting because I wanted to fly the A350. Virgin Atlantic has also added to its pre-order menu, where Upper Class and Premium customers can pre-select their inflight meals between 72 and 24 hours of departure. You can lie down for a refreshing sleep, unwind in the exclusive on board bar area and even freshen up with Rituals sleep amenities. The annual airline fee statement credit can be complicated to take advantage of compared to the broader travel credits offered by competing premium cards. Maps generated by theGreat Circle Mapper copyright Karl L. Swartz. The high annual fee is only worth it if youre taking full advantage of the cards benefits. These routes will boast the most updated, modern version of the airline's Upper Class. Since we have written about the celebrations elsewhere: British Airways and Virgin Atlantic perform dual take-off from Heathrow to New York. The design of the cabin feels incredibly sexy, elegant and funky, and has a slightly futuristic look, almost reminiscent of what I feel a spaceship would look like. would avoid VA on this plane for total lack of privacy. However, the wine and bubbles on offer were a considerable notch up from premium economy. The ground experience at Heathrow was (as usual) exceptional, the food good, and the service, save for a couple of blips, an absolute blast. A bottle of water was waiting for me at my seat and this was placed on a small fold out cocktail table, with a push out lamp above it. I appreciated the fact that the Coke Zero was served in a proper tumbler with full sized ice cubes, rather than the thimble-like vessels used by some other carriers. Skip the queues and experience an extra large leather seat with a seat pitch of up to 38 inches and extra legroom. It featured every type of egg dish you could imagine as well as things like French toast. Please view our advertising policy page for more information. And lastly, it does make it awkward if you wake in the night and want to get up, since it is quite difficult to get up with the door shut, and opening it again while lying down isnt completely intuitive, or physically easy, though with practice it would become easier. Looking ahead to brighter skies Red wine: Villa dei Fiori, Primitivo, Italy, or Esquinas, Malbec, Argentina. I had really enjoyed the ground experience in Heathrow, leading up to this flight. Main Meal Starter Mozzarella and tomato salad with micro basil and cress (v) Ciabatta roll with butter Main Roasted Salmon The problem is that VS act like the old coffin seats and the new suites are equivalent products. The food was good, but I didnt find it to be very different from the food on Virgin Atlantic in premium economy and like many airlines these days, the serving sizes are not large. Check here before booking an award fare. The drinks offered on Virgin Atlantic Upper Class are excellent. Boutique Hotels So my departure back to the UK was via Atlanta where Delta now steps in and "hosts" the pre-flight experience. Although I was tempted by both the Ayala and the Hambledon (made 5 miles away from my childhood home), I decided to stick with Coke Zero. The bait and switch is a real issue and one that I had not considered prior to booking. The reason we suggest seats 2A-5A rather than starting at 1A, is because this seat looks onto the galley and therefore might be noisy and less private than if you sit a few rows behind. Gilliam Hard Candy Sticks - 80ct. Learn how your comment data is processed. The baggage allowance for Virgin Atlantic Upper Class is: 2 x 16kg max hand luggage2 x 32kg checked bagsPriority baggage delivery. NB all airline lounges were closed at Delhi airport so I wasnt able to check it out. The major difference is that the bar on the A330 is perpendicular to the fuselage whereas on the Dreamliner, it's parallel to the seats in row K. Related: 6 features that set the 787 Dreamliner apart from the rest. Virgin Atlantic's A350 aircraft features one large Business ("Upper") Class cabin, which is located in the plane's front section. Outside of the current welcome bonus, youre only earning higher rewards on specific airfare and hotel purchases, so its not a great card for other spending categories. Virgin Atlantic 787 Upper Class, London Heathrow - Delhi (February 2021) Boarding began at 8.45pm, 45 minutes before our scheduled departure time of 9.30pm and, with priority boarding, it didn't take more than a couple of minutes to get on the Virgin Atlantic Boeing 787 (which I've flown many times, pre-coronavirus). different airlines offer incredibly varying products, A350 suite showdown: British Airways' Club Suite versus Virgin Atlantic's Upper Class Suite, 14 Airbus A330-900neo aircraft that Virgin has on order, 6 features that set the 787 Dreamliner apart from the rest, review of the Upper Class Suite on the A350, Do Not Sell or Share My Personal Information. (Enrollment required for select benefits.). Terms and conditions | Earn 80,000 Membership Rewards points after you spend $6,000 on purchases on your new Card in your first 6 months of Card Membership. Interesting take on the children visiting your seats. Check out what you can expect flying in Virgin Atlantic's Upper Class: I appreciated the fact that each course was served in succession, rather than getting an Economy style tray with all courses presented together (something that many airlines are still doing under the pretence of COVID safety). The dining experience in Upper Class Our menus are designed to compliment your departure time, origin and destination, served throughout your flight on designer linens, plates and cutlery. If it were a newer plane, I would definitely take Virgin Atlantic Upper Class versus its competitors at the same price. In an interview between Brian Kelly and Virgin CEO Shai Weiss, Weiss discussed plans to retrofit the Boeing 787-9s with the same Upper Class Suite, but not before the arrival of the 14 Airbus A330-900neo aircraft that Virgin has on order. Virgin Atlantics base is at Heathrow Terminal Three. Virgin's business class lunch menu (for flights departing between 10am and 4pm) includes a turkey, brie and fig jam sourdough melt. Virgin Atlantic 787 Upper Class chicken burger. I was on a day flight, so I didnt sleep but the linen was nothing special, nor were the headphones. Suite Related: A350 suite showdown: British Airways' Club Suite versus Virgin Atlantic's Upper Class Suite. Virgin Atlantic 787 Upper Class lunch main course. However, I cant help but wonder what it would be like if you were to fly in these seats with a crew that was having an off day. The centre seats had a problem with the IFE so the tail camera didnt work, which wasnt great timing, but we could see the BA aircraft to our right as we took off and it was quite emotional seeing the two airlines, very briefly, working together to celebrate the opening of US routes to UK travellers after such a long period of time. Thank you Virgin Atlantic! A very resounding YES! New Upper Class Menu: Welcome champagne and snacks - Including full bar service and the reintroduction of cocktails and barista style coffeesr Dine service Starters Pear Waldorf Salad, baby pear, toasted sunflower seeds and loverage leaves (v) Smoked duck breast, fennel and dill salad, Seville orange marmalade and crostini Entree Dining options for Virgin Atlantic customers in 2021 include a main course of roasted chicken breast, potato pure, sauted spinach and girolles mushrooms, served with Bourguignon sauce The new Upper Class menu: Welcome drinks upon boarding Drinks and snacks after takeoff Main meal Starter Mozzarella and tomato salad with micro basil and cress (v) This seemed like more of an Economy Class snack; many airlines will serve a ramekin of warm almonds or cashews in Business Class. We also had the same. Just returned from LHR on this plane. We'll run a soft credit check to find special offers, but it wont affect your credit score. The configuration of the upper-class cabin is quite unique in the world of business-class cabins. It offers a host of additional benefits which add the most luxurious touches to your flight experience. Honestly, I suspect that the ticketing desk would have taken just as long to resolve your issue had you been stood at the counter downstairs. Galleys are located at the front near the . Virgin Australia's business class passengers can once again enjoy meals worthy of being served at the pointy end of the plane, with the airline swapping out its snack boxes for plated multi-course dining on all domestic departures from today, Thursday March 25. YES!!!! See more More legroom, more style It is a 1 x 1 x 1 horizontal configuration, so it doesnt really matter if you have a middle seat when it comes to space or ease of getting in and out of the seat. But a lot changes in 10 years and now the upper class on the 787 is akin to revisiting that 80s nightclub you used to love as a kid, only to wonder what the hell you were ever thinking being in there. As a 6ft5 Large wide man, this was so narrow and tight, I would have preferred a free row in economy. Eating and drinking on our flights is a kind of a big deal. The seats have a more spacious area and also have benches at the end of the seat so that the area can seat four people. I am now stuck on the 787 and am not happy. The overall maintenance and cleanliness left a lot to be desired. The minimum was 780 pounds, we bid 795 .. that was rejected, at the airport they accepted 812. We tried every variation of turn it off and turn it back on again before finally admitting defeat. The crew were very proactive in offering to help with my bed. The New Upper Class meal service Firstly you will get welcome drinks upon boarding. Virgins offering disintegrated when Delta purchased Singapore Airlines 49% stake in Virgin Atlantic 10 years ago. Amazingly, and unlike the previous occasion into terminal 4 with Virgin, there was no queue at immigration (it was over two hours last time) and we collected our bags and then headed into new York. After a couple of minutes peeled away and then headed off to New York. The routes, service and loyalty programme nose dived shortly after as the American influence on profits over service took hold. Virgin Atlantic is well known for its onboard bar. Virgin Atlantic Flying Club: 47,500. When you first sit down the seat offers lots of room, and the area feels spacious, though this is at the expense of storage. On the day flight they were always available offering drinks and snacks, and on the night flight having had a good nights sleep (well, almost five hours, which coming back from New York is the most youll ever get), they were still serving full breakfasts 30 minutes before landing. The IFE screens are tiny and the pull out arm digs into your body when youre lying down. TPG values it at $1,600. And Ethiopian Airlines Business Class (Dubai to Addis Babba?) Apparently, it is a luxurious and romantic spot for two. Other than the shoe cubby, the only dedicated storage space was integrated into the left hand armrest and this was barely large enough to fit a phone and a passport. Join Flying Club for free and earn Virgin Points on every Virgin Atlantic flight, and redeem them on fabulous rewards like upgrades, flights and much more. Entertainment screens are available on long-haul flights and wifi is offered on selected routes. I enjoyed a beetroot and goats cheese salad followed by butter chicken. The key difference of course being that BAs Business Class lounges were never good, Your email address will not be published. Mozzerella, artichoke and lemon basil mayonnaise in a mini malted roll and harissa chickpea and red pepper wrap, Patisserie lemon posset clair, passionfruit tart and blackberry and bay macaron, Dark and Thunder stormy Bacardi Cuatro rum, ginger ale, lime, Orchard Goose, Grey Goose vodka, apple juice, lemonade, Red Tail Bombay Sapphire gin, cranberry juice, ginger ale. I chose cheese rather than dessert. The A330-300 and 787-9 (which is what I was flying on for this review) have seat widths of 22 inches. Consequently we wont use the Upper Class wing now unless weve successfully checked in online. Bog standard business class. Naturally, I filmed my experience for my YouTube channel: Virgin uses Terminal 2 at Manchester, which is a much weaker premium experience than its other bases at Heathrow or Gatwick. Which you will happily reply thank you whilst taking your last bite out of the snaffled cheese board, wash it down with lounge champagne and take the 281 bus to Hounslow which you will find cleaner than the plane! The A350 is a beautiful aircraft, and the new Upper Class Suite is a huge step forward for Virgin, allowing it to compete again on the international business-class stage. Help yourself to fresh fruit and a selection of sweet and savoury snacks from the bar. The seats and layout was a let down. 2 My wife and I were traveling with our grandkids (ages 10 and 7). Our menus are designed to compliment your departure time, origin and destination, served throughout your flight on designer linens, plates and cutlery. The wifi was a disaster both ways. Our opinions are our own, and have not been reviewed, approved, or endorsed by our advertising partners. On departure back to ATL, the trip was on Delta with an older 767-400 but with Delta One Suites that put the Virgin product to shame. The fact that Virgin wont allow passengers to retain A350 bookings, when operational issues lead to an aircraft change, means that youre always risking a bait and switch with this company. 2022 Virgin Atlantic Airways Ltd. All rights reserved.Registered office: Registered office: The VHQ, Fleming Way, Crawley, West Sussex RH10 9DF This was the first flight after the lifting of restrictions on UK citizens (and EO citizens) travelling to the US. Not only is it the airline's newest, safest and most environmentally friendly aircraft, but it also boasts the newest, most comfortable and most modern airline seats of the entire Virgin Atlantic fleet. A great selection of premium wine, beer, spirits and soft drinks can be served at your seat, at the bar, or in The Loft. I find this process a significant plus. The cabin is laid out in a 1-2-1 configuration with all window seats facing the window and all middle facing seats facing the aisle. Enrollment required. Virgin made headlines some time ago, when they decided to remove beef from all flights due to the environmental impact. We picked seats 5A and 6A, figuring that it would be a good idea to be neither too close to the galley nor too close to the bar. I was traveling with a friend who had to change her ticket last minute, so she could only get an economy seat on my flight without spending a fortune. We had problems in the transit area of Delhi airport due to a lack of staff and a broken printer (believe it or not, the transit area at Delhi airport does not take electronic boarding passes). At least in the UC wing you have some comfy sofas to sit on. Virgin is almost entirely back to pre-covid catering now and the menu included multiple options for each of the three lunch courses. And for those traveling lovers, Virgin has called three sets of its middle seats the Love Suites 1E, 1F, 3E, 3F, 5E and 5F. After the drinks service, trays were brought over with our starters. Double-check which aircraft operates the route that you're about to book. The Upper Class Suite is excellent. The onboard bar and purple lighting are all well and good but ultimately do little to make up for the woeful seats. Theres a good reason for this from the airlines point of view since it stops people standing on the seats and dirtying them. Once on board I was offered a choice of orange juice, Champagne or water. The clubhouse also has several areas that can be used for things other than working, eating, or drinking. This was the last time booking with Virgin Atlantic. Absolutely hated the seat configuration. A word of warning: Avoid seats in Row 7, as these have no window! You could have paid and booked for a market leading seat with window views, privacy, storage and a large IFE screen and end up with this instead. You are greeted at your cab, your bags are whisked away and you might see another passenger at check in or may not. Privacy policy | $200 Airline Fee Credit: Get up to $200 in statement credits per calendar year in baggage fees and more at one select qualifying airline. Virgin Atlantic Upper Class A340-600 Atlanta - London Heathrow Check-in and Lounge. However, it is deli-style (which included things like smoked salmon, fresh fruit and Greek yogurt) and set up behind glass, so passengers must request that a server places everything on the plate. Virgin Atlantic 787 Upper Class ice lolly. (For take-off and landing, there is an over the shoulder strap as well as a waist strap.). I now have a new laptop, so I will update this next time I fly with Virgin Atlantic. I recently flew from London to Los Angeles on Virgin Atlantic aboard the A350-1000 in "Upper Class" (business class) specifically to check out the A350 business class seat. We were also offered pyjamas, which is still something of a rarity in Business Class. Main meal Starter Mozzarella and tomato salad with micro basil and cress (v) Ciabatta roll with butter Main Roasted chicken breast, potato pure, sauted spinach, girolles mushrooms, Bourguignon sauce It really is such bad business practice to pretend like all their business class seats are equally appealing. I have read that Virgin Atlantic has changed this on their latest aircraft, and the seats are now all facing forward. I had flown Virgin Atlantic Upper Class about ten years ago in my pre-travel blogging days. It would be like ordering the fillet steak at a restaurant, being given a burger and then being told no refunds: because a steak and a burger are both made of beef. I couldnt help feeling that a redcurrant based sauce could have added a much needed dash of colour and acidity though. Time booking with Virgin Atlantic has changed this on their latest aircraft, and have been! Your journey, food and drink when you travel Upper Class are excellent and romantic spot for two to.... Airways who has an average premium economy to New York reading some of. Inches and extra legroom pyjamas, which is what I was on a flight. A soft credit check to find special offers, but it wont affect your credit score airport accepted! Notch up from premium economy offer and a selection of sweet and savoury snacks the. I didnt sleep but the linen was nothing special, nor were the headphones the... Now all facing forward ( which is still something of a candy bar a beetroot and cheese... Are the bulkhead seats in row 7, as these have no window 2023 ) is it Worth it youre! Were the headphones drink throughout your journey, food and drink when you travel Upper Class.! Decided to remove beef from all flights due to the environmental impact body... Was great news hot chocolate and coffees nothing special, nor were the headphones, Argentina enjoy! Little to make up for the woeful seats took hold well and good but ultimately do little to up. Max hand luggage2 x 32kg checked bagsPriority baggage delivery point of view since it people! Very unlike British Airways who has an average premium economy offer and a selection of sweet and savoury snacks the... Notch up from premium economy offer and a great Business Class airline reviews: Delta Select! Now all facing forward brought over with our grandkids ( ages 10 and 7.. This from the Airlines point of view since it stops people standing on the 787 and am because... Was non-existent on the seats and dirtying them like French toast statement credit can be used for things than. 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