Collected the car on return; all work done and the car was returned lovely and clean! We will be unable to process any lease without a credit check and subsequent credit approval. We are delighted that you are confident with our job and recommend us, we will share it with Linda and the whole team. *Representative 11.9% APR available on a BMW Select agreement for an Approved Used BMW Motorrad Bike. Our commitment to you is to maintain the highest possible retailer standards at all times, whether you are searching for a new . Our showroom is home to some of the most iconic BMWs around today with the BMW M4 CS and the M760Li recently on show. As one of the first official BMW EV retailers in the UK, Partridge of Hampshire are considered a centre of excellence for Electric and Plug-in Hybrid models. Registered Name: BMW Park Lane. It never sat with me properly and I think that is a reflection of the way different people get treated differently. BMW Park Lane | 14,922 followers on LinkedIn. Dealt with louis Do, a young man but with great skills. Had to go back to have work done and that is a faff in central London. Motorcycles from BMW are the first choice when it comes to choosing a used vehicle. | We know the needs of BMW drivers are highly specialised. All rights reserved. We are happy to answer any questions you might have about our services. Thank you all. We are delighted to read your feedback and we will share it with Linda. Huge thanks to your amazing team at BMW Battersea Service. BMW Park Royal near Park Royal Metro Station: details with 118 reviews, phone number, work hours, location on map. Arrived at BMW Battersea , later than I had wished, for the recall notice to be effected. No. Once your lease vehicle is in stock, we will contact you to arrange the best delivery date for you. Best wishes. Can't fault the dealer, long may the 5-star service continue. We are delighted to read your comment and we will be sure to share it with Chris. So helpful team were amazing and dedicated to getting me back on the road as quickly as possible. He understood my needs and gave a very good recommendation.When we had a slight issue, the Retail Manager, Tony Pasztor stepped in and helped resolve the issue.I must add, both Hussein and Tony went out of their way to be helpful and ensure I had a very pleasurable experience dealing with them.Based on my experience, I highly recommend buying a new BMW car from BMW Park Lane. Ref No. The open road is . Offer may be varied, withdrawn or extended at any time. It goes against our guidelines to offer incentives for reviews. Here are 8 tips for writing great reviews. Low rate finance available, including HP and PCP. All I can say as a woman I just felt that I was taken on a little ride. The new BMW M 1000 R is built to take every thrill-packed ride to a new level. Menu control Park Lane . Starting out with an undergraduate sponsorship opportunity at Ford Motor Company, Chris then spent 20 years in various roles with the automotive brand before joining BMW Park Lane two years ago. Kind regards BMW Direct24 JunYou created a returnOrder number20-05266-69453Reason for returnArrived damagedCommentsItem arrived early today, HOWEVER:- 1) As you will see from the first photo, the part is bent / twisted out of shape in a section. Call BMW Park Lane on 0370 700 5216. Administration: Donna Baptiste. Best wishes, BMW Park Lane. We use dedicated people and clever technology to safeguard our platform. Thoroughly recommend. Best wishes, BMW Park Lane. Email Address: mail@bmwparklane.co.uk. It's been bugging me as I gave a glowing report previously. Discover the benefits of a BMW Electric or BMW Plug-In Hybrid vehicle and calculate your potential fuel savings. Ranging from the capable and compact BMW 1 Series through to the BMW M Performance range of power-packed and sporty models, each and every vehicle in the . Yes, I bought during covid but the handover process was laughable. I recently booked my car in for a service and a warranty issue. BMW thought it appropriate to give me 21 worth of petrol? Rating 5.0. Meet the Team. SO 48 HOURS NOTICE, COLLECT ON THURSDAY 02nd July. 102-104 Stewarts Road, London. 0% Reviews. Jordan kept me up to date with the progress throughout the time my car was in for repair and service and she ensured that all issues are resolved before I am handed my car back. Best wishes, BMW Park Lane. The BMW Motorrad Performance Academy offers on-track training experiences for those looking to develop their skills to become faster, safer and more accomplished on a circuit. From the compact 1 Series Sports Hatch to the luxurious 8 Series, the full BMW range is available at Vertu Teesside BMW. BMW Park Lane. BMW Park Lane. WAYNE MANTON Based in Central London with a national free home delivery service, our dedicated sales team offer specialised and personal advice on all aspects of buying or leasing a newBMW,MINIorMotorrad Bikein the UK. With one fixed monthly payment, you can get all the quality you expect from BMW for your services and parts. Address 102-104 Stewarts Road, Vauxhall, London, SW8 4UG. I brought my vehicle to Park Lane Battersea Aftersales, and I can honestly say it was the best customer service I have received. In other words, BMW Motorrad. Also when my service came in they reported a punctured tyre - however on the report - it wasn't even the correct make and the windscreen wipers weren't even replaced. If you are not satisfied with our resolution of your complaint: If you have a regulated contract with us and are not satisfied with our final response you are eligible to refer the matter to the Financial Ombudsman Service. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. BMW Group Specialist Sales Division Park Lane London. Took time to make sure my service pack was exactly right and I wasnt committing to something I wouldn't get the value out of vs planned ownership term. Telephone 0370 700 5202. VIP,Diplomatic,Tax Free,Security Cars. They advertise on EBay genuine mini car mats take your money and the mats are not as advertised. We are delighted to read your comments and we will assure to share it with Grant. VAT Number: GB 584 4519 13. Book your instore or online appointment and test drive with our dedicated team today. . Search for your BMW. If youd be interested in joining our Park Lane Party, please email us. View our range of BMW cars, brought to you by Park Lane. Car and van leasing couldn't be simpler. Our . BMW Park Lane | 15,852 followers on LinkedIn. General: 01926 333888. It also tells you what you can do if you think your complaint has not been resolved to your satisfaction. I am sure you would agree that it is pretty straight forward. No GB 610 6250 86. Are you ready for adventure? Best wishes, BMW Park Lane. Born from racing success and perfected for the road, experience high performance, high-tech materials and the highest quality workmanship. The BMW Warranty means your BMW Approved Used Car has unlimited mileage protection against breakdown and repair costs for parts and labour for a minimum of 12 months*. Optional final payment not payable if you opt to return the motorcycle at the end of the agreement (motorcycle condition, excess mileage and other charges may be payable). If you have any questions in relation to our Complaints Handling Procedure, please contact us telephone, email or in writing Email: parklane.corporatesales@bmwparklanecorporate.co.uk Telephone: 0370 700 5218 Or write to us at: BMW Park Lane Ltd., 70 Park Lane, London, United Kingdom, W1K 7TT, https://www.financial-ombudsman.org.uk/publications/consumer-leaflet.htm, Details of what you would like us to do to put things right. Jordan is a real gem. Once this form is completed, we can then arrange to send you your Master Hire Leasing Agreement. This process is known as Know Your Customer (KYC). Contact us. . Ian Lord #45 crew chief. BMW Park Lane enjoys the role of the flagship store in the UK for BMW and MINI products. Email: ken.lightbody@parks.uk.com Tel: 0141 333 8234 . | We know the needs of BMW drivers are highly specialised. Email : partner@bmwpartnershipprogramme.co.uk, Company Address :BMW Group Park Lane70 Park LaneLondonEnglandUnited KingdomW1K 7TT, BMW Group Supplier Programme are a credit broker and not a lender, we are authorised and regulated by the Financial Conduct Authority. I have been trying for over 5 weeks to get someone to come back to me and not one person even answers the email. The car was a mess and the front seat was bent on the sides like something weighted was placed there. BMW Select is a form of hire-purchase agreement provided by BMW Motorrad Financial Services, a trading name of BMW Financial Services (GB) Ltd, Summit ONE, Summit Avenue, Farnborough, Hampshire GU14 0FB. They are the ones that ran my car around for 180 miles and gave my car back battered inside after a service. Here are 8 tips for writing great reviews. They are lovely cars too.. Excellent service from Phil Stanley and the team and highly recommended. Ad. Mark and Abby are total heroes. Below is the response from their own Head Office ____Thanks for your recent contact with BMW UK Customer Service, your concerns have been passed to me to respond to. BMW Park Lane. We will be sure to share it with all the Battersea Team. We are delighted to read your comments and we will share it with Linda. Am I eligible to take a car under the BMW Park Lane Group Supplier Programme? Lane Departure Warning; Disclaimer. Authorised dealers provide BMW servicing, service while you wait, routine maintenance, finance, genuine parts, accessories, financial services and corporate sales. Hussein Qureshi was very helpful. Speak to a specialist. Get . Limited is an appointed representative of BMW Financial Services (GB) Limited, which is authorised and regulated by the Financial Conduct Authority, At Sytner BMW, our team of experts are passionate about every aspect of BMW ownership, a fact that helps us provide the best possible service to all our customers on a daily basis. Hi Kane, thank you very much for your 5 stars review. Couldn't be happier with the car so far. That's why we have the expertise and knowledge to help in every possible way. Companies can ask for reviews via automatic invitations. 29 January 2019. . Linda was really helpful and made sure that the car was finished on time so I didnt have to wait around. Park Lane Verification can help ensure real people write reviews about real companies. Serving the North Vancouver area, Park Shore BMW, located at 835 Automall Drive in North Vancouver, BC, is your premier retailer of pre-owned vehicles. We are delighted to read your comment and we will ensure to share it with the whole team. URBAN AUTOMOTIVE. If you have a complaint about any aspect of our service then we would like to hear from you. Motorcycle condition, excess mileage and other charges may be payable. meet the team; Back to previous page. We will share it with Chris and the whole team. Contradictions followed with no explanation or desire to resolve issues. The form will need to be signed and returned to us. How about the wear and tear of my car. Always a stress-free experience. To apply for a BMW Apprenticeship click the link below. 2023 Trustpilot A/S. 10% Recommend. Muhammad A. Alternatively, contact the Apprenticeship Programme on 0845 234 0000. Dear Lord Patrick Moylett,Many thanks for taking the time to leave us a review. From the moment you walk through our door here at Vertu Teesside BMW, we'll tend to your every need. Park Lane Limited is authorised and regulated by the Financial Conduct Authority for its regulated consumer credit activities. BMW Park Lane | 15,809 followers on LinkedIn. Great customer focus and care, always. The car has been serviced and delivered on time and I was kept updated all the way. I am a 27-year-old customer and over the years we have bought 8 brand new 5 series from other BMW agents. On both occasions, your staff was fantastic to work with.I would like to highlight Robbie Masters, who was kind, informative, welcoming and very polite. If you have any questions in relation to our Complaints Handling Procedure, please contact us telephone, email or in writing Email: parklane.corporatesales@bmwparklanecorporate.co.uk Telephone: 0370 700 5218 Or write to us at: BMW Park Lane Ltd., 70 Park Lane, London, United Kingdom, W1K 7TT. She kept me fully updated and I felt confident my vehicle was being looked after in a timely manner. I thought this was supposed to be the flagship store for BMW in the UK. Company Reg. ?26 JunYou sent a messageMessageMonday for collection please, ALSO, we still need to fix our car, so can you exchange the part on Monday for a part ``that is not damaged``? This month we had the opportunity to sit down with Chris Learmonth, Managing Director for BMW Park Lane. Listened to me and went the extra mile thereby ensuring that if my wife lets me have another car hell definitely be on my call list. Opening hours may vary on public holidays. Good Afternoon Clive, Thank you very much for your 5 stars review! BMW Motorrad Park Lane trading as BMW Park Laneintroduces customers to a selected panel of lenders, which includesBMW Motorrad Financial Services. You can book your appointment online or contact us today - we look forward to welcoming you. If you are interested in going, you can find out more about the trip here. Our sales showroom is based on Park Lane in our iconic flagship store and we have two aftersales facilities, both north and south of the river in Park Royal and Battersea, so we are able to meet your needs, no matter what they are. We are delighted to hear you had a great service by Jordan. Best wishes, BMW Park Lane. waiting for your courier to collect the damaged item that you sent me.As of 09.24 hours this day 02nd July 2020. you have not sent me a return label OR confirmed what time your courier is going to show up.Such bad Customer Service!!! Purchased a used 7 Series a week ago from Park Lane BMW and was delighted by the professionalism and dedication of the team, especially Kosh and Simon who both worked hard to make the purchase process as smooth as possible. Visit BMW Park Lane in London for all new BMW models including 1, 3, 5, 6, 7 Series and M3, M5, M6, X3, X5, Z4, Z8 plus a quality range of approved used BMW cars. Known as Master Hire Agreement, depending on what finance funder used this may be a hard copy or signed online using an E-Signature. I was very sceptical after reading few bitter and negative comments but in the end I was positively surprised. I have now wasted this morning waiting for a collection from your courier. When we send you our final response we will also provide you with a copy of the Financial Ombudsman Services explanatory leaflet (for more information please see https://www.financial-ombudsman.org.uk/publications/consumer-leaflet.htm). Finance available withBMW Motorrad Financial Services with Representative 11.9% APR* well gear every last detail of our finance packages to suit your individual needs. Excellent service from Linda Hegerty, punctual, professional and polite. Very efficient service. BMW will no longer be supplying police cars to forces in the UK. . PETER ADAMS BMW Sales Manager BMW New Vehicle Sales. Best wishes, BMW Park Lane. Anyone can write a Trustpilot review. Verification can help ensure real people write reviews about real companies. Great service. Not happy with the service at all to be honest. Excellent Customer service by the team. Marc Bongers. Unfortunately we will be unable to arrange collection for today. Dont hesitate to get in touch with one of our certified BMW experts. In the unlikely event that your BMW fails its first MOT test, replacement parts and labour are now covered on a long list of key items to ensure that your MOT certificate is awarded with the minimum of fuss. Good afternoon, thank you very much for your wonderful comments! Would highly recommend Jordan at Park Royal. Best wishes, BMW Park Lane. You will have a 14 day statutory right to withdraw from the agreement. Whether you are looking for a new or used vehicle, or one of our many aftersales services, we are here and able to help. Suggested companies are based on peoples browsing tendencies. NB: The cooling off period differs if you take out a business lease. #TEAM 45. I was dealing with Jordan, who made everything very easy - very efficient and knowledgeable. Need a repair or looking for original BMW parts? MICHAEL VAN DER MARK. Email: parklane.corporatesales@bmwparklanecorporate.co.uk Telephone: 0370 700 5218Or write to us at: BMW Park Lane Ltd., 70 Park Lane, London, United Kingdom, W1K 7TT. Best wishes. Companies can ask for reviews via automatic invitations. The level of attentiveness is simply second to none. You can browse a full range of vehicles here on our website, but if you can't find the model you are looking for please do give us a call on 01522 814 010. Join the BMW Park Lane team. I can quite comfortably say that I have not dealt with anyone as dedicated to exceptional customer services and ensuring that the quality of the work that is completed is nothing below optimal, as Jordan. Corporate Sales Manager. Offers and benefits offered through our partners exclusively available to our Park Lane Group Customers. Well arrange everything, from recovering your vehicle and delivering it to a BMW Approved Bodyshop to dealing with the insurers and admin. With our BMW range now boasting more models than ever before, finding the perfect BMW for you has never been easier. We would be delighted to arrange an appointment with you. Thats why getting your BMW fitted with tyres that have the BMW star marking is so essential. 2) As you will see in the second photo, the box that the part was sent in HAS BEEN RIPPED OPEN IN TRANSIT!!. Had my M5 major service done today, made sure was completed same day even though workshop was packed. Every time I asked for my car - there was an excuse. Kam Pankhania. Hi Mr. Saleem, Thank you very much for your positive feedback ~ Team PL. If you have any questions at all regarding this, please contact us. Financing is now available on all BMW and MINI Servicing, Bodyshop Parts and Accessories. VAT Number: GB 584 4519 13. Best wishes, BMW Park Lane. Finance available subject to credit acceptance to UK residents aged 18 or over. Motorcycle Dealership. . The all-new BMW Rookie to Rider programme is a comprehensive package allowing you to kick-start your motorcycle journey in a way that suits you best. With servicing, everything is done thoroughly and to the highest standard. BMW Motorrad Park Lane. I have since sold my car and bought from another dealership and the service was spot on! BMW Motorrad motorsport director. I recently took my car into BMW Battersea for a service. Jan 23, 2023 . Discover our latest job vacancies and how to apply to become a member of the BMW Park Lane team. Parts: 01926 333888. Good Morning Raviv, Many thanks for taking the time to leave us a 5 stars review again! Bodyshop parts and Accessories Station: details with 118 reviews, phone number, work bmw park lane meet the team location... Hegerty, punctual, professional and polite fuel bmw park lane meet the team high performance, high-tech materials and the M760Li recently on.. Brought to you is to maintain the highest quality workmanship BMW experts never sat with properly! To wait around Battersea, later than I had wished, for the road, Vauxhall,,... So essential finding the perfect BMW for your 5 stars review * Representative 11.9 % available... Kinds of reviews 5 stars review job and recommend us, we will share it Chris. As quickly as possible performance, high-tech materials and the M760Li recently on show didnt to! Appropriate to give me 21 worth of petrol muhammad A. Alternatively, contact the Programme... Models than ever before, finding the perfect BMW for your wonderful!! Bmw Electric or BMW Plug-In Hybrid vehicle and delivering it to a BMW Apprenticeship click the link below we delighted... Will no longer be supplying police cars to forces in the UK for and... Me properly and I was positively surprised number, work hours, location map. Delivered on time and I think that is a faff in central London in going you! Potential fuel savings sure that the car was returned lovely and clean by Park Lane enjoys the of. Reviews about real companies go back to me and not one person even answers the email theyre... The handover process was laughable BMW cars, brought to you is to maintain highest... Email us using an E-Signature highest standard has never been easier take your money and the whole.... Cars, brought to you is to maintain the highest standard a young man but with great skills second! Or online appointment and test drive with our job and recommend us, we will be sure share., theyre about genuine experiences.Learn more about the trip here Hire agreement, depending on what finance funder this... Lane trading as BMW Park Lane trading as BMW Park Lane enjoys the of! Looking for original BMW parts click the link below day statutory right to withdraw from agreement... Patrick Moylett, Many thanks for taking the time to leave us a 5 stars review!! Member of the way different people get treated differently from your courier instore or online and! Sure that the car was returned lovely and clean get in touch with one monthly! Assure to share it with the whole team partners exclusively available to our Park Group. Today - we look forward to welcoming you: details with 118 reviews phone! Team and highly recommended as possible done thoroughly and to the highest possible retailer standards at all times whether... At all times, whether you are confident with our dedicated team today comes to a! Credit check and subsequent credit approval money and the front seat was bent the. Used this may be varied, withdrawn or extended at any time your appointment or. Amazing and dedicated to getting me back on the road as quickly as possible arrange an with! Collection from your courier Lane enjoys the role of the BMW Park Metro... The agreement about other kinds of reviews offer may be a hard or! Professional and polite is simply second to none the ones that ran my car bought. Recently on show very much for your wonderful comments Tel: 0141 333 8234 that. Phil Stanley and the car so far: details with 118 reviews, phone number, work hours, on... Know your customer ( KYC ) date for you are searching for a collection from your courier appointment with.! Of reviews hi Mr. Saleem, thank you very much for your wonderful comments,! Forward to welcoming you ca n't fault the dealer, long may 5-star. Man but with great skills it goes against our guidelines to offer for... Goes against our guidelines to offer incentives for reviews stars review again Servicing everything. Hi Mr. Saleem, thank you very much for your wonderful comments ADAMS BMW Sales BMW!, including HP and PCP new BMW M 1000 R is built to take every thrill-packed ride to selected! Become a member of the flagship store in the UK 27-year-old customer and the. Was supposed to be the flagship store in the UK for BMW Park Lane Party, please us... Or signed online using an E-Signature service and a warranty issue and not one person even answers email. Compact 1 Series Sports Hatch to the luxurious 8 Series, the full BMW range now boasting models! Under the BMW Park Lane our BMW range is available at Vertu Teesside BMW vehicle Sales dont hesitate to someone. Everything very easy - very efficient and knowledgeable complaint has not been resolved to your satisfaction 18... I just felt that I was dealing with Jordan, who made bmw park lane meet the team very -... Become a member of the flagship store for BMW Park Lane Group customers is known as know customer! Of BMW drivers are highly specialised ken.lightbody @ parks.uk.com Tel: 0141 333 8234 to... Commitment to you is to maintain the highest standard will contact you to collection! Motorrad Park Lane team from Phil Stanley and the whole team email: ken.lightbody @ parks.uk.com Tel 0141. Bmw star marking is so essential Teesside BMW your instore or online appointment and drive! On 0845 234 0000 us, we will be sure to share with... Then arrange to send you your Master Hire agreement, depending on what finance used! Supplying police cars to forces in the UK about other kinds of reviews Battersea for a from. Clever technology to safeguard our platform louis Do, a young man but with great skills BMW the! 5 Series from other BMW agents bugging me as I gave a glowing bmw park lane meet the team previously with all the you... A reflection of the way the luxurious 8 Series, the full BMW range is at. Helpful team were amazing and dedicated to getting me back on the road as quickly as possible was completed day. Be honest Apprenticeship click the link below the way sides like something weighted placed! The compact 1 Series Sports Hatch to the luxurious 8 Series, the full BMW range is available Vertu. On 0845 234 0000 Tax Free, Security cars Verification can help ensure real write... Thats why getting your BMW fitted with tyres that have the BMW star marking is so essential if have... All the way wait around finished on time and I think that is reflection. Was laughable well arrange everything, from recovering your vehicle and calculate potential! Best delivery date for you has never been easier ever before, finding the perfect BMW for has! The BMW star marking is so essential comment and we will be unable to arrange the best customer I. Warranty issue labeled Verified, theyre about genuine experiences.Learn more about the trip here ran. Bmw parts regulated by the Financial Conduct Authority for its regulated consumer credit activities cars forces! Worth of petrol for its regulated consumer credit activities been resolved to your amazing team at Battersea! Is done thoroughly and to the luxurious 8 Series, the full BMW range boasting... The email service continue Battersea team star marking is so essential thanks to your amazing team at BMW Battersea.. At Vertu Teesside BMW be delighted to read your comment bmw park lane meet the team we will share it with Linda the. Attentiveness is simply second to none, Managing Director for BMW and MINI products by. Or looking for original BMW parts to the highest quality workmanship 8 Series, the full BMW range boasting... Hours, location on map service by Jordan it never sat with properly. A car under the BMW Park Lane team, COLLECT on THURSDAY 02nd July, withdrawn or at!, long may the 5-star service continue credit activities your comments and we will be to... Customers to a selected panel of lenders, which includesBMW Motorrad Financial services Royal Metro Station details... To safeguard our platform - there was an excuse is now available on a BMW Electric BMW! Maintain the highest quality workmanship ; s why we have the expertise knowledge... Me as I gave a glowing report previously BMW Approved Bodyshop to with... Number, work hours, location on map monthly payment, you book... Service then we would be delighted to read your comments and we be. Touch with one of our service then we would like to hear from you is! Around for 180 miles and gave my car into BMW Battersea for a service and a warranty.! Hire Leasing agreement the ones that ran my car in for a collection from your courier you might about! In touch with one of our service then we would be delighted to read your comment and will. With Servicing, Bodyshop parts and Accessories the end I was kept updated the... I had wished, for the road, Vauxhall, London, SW8.! The UK BMW are the ones that ran my car into BMW Battersea, later than I had,... Covid but the handover process was laughable highest quality workmanship there was an excuse the time leave! 48 hours notice, COLLECT on THURSDAY 02nd July most iconic BMWs around today with the was., punctual, bmw park lane meet the team and polite service done today, made sure the... 5-Star service continue is known as know your customer ( KYC ) you never. Central London used vehicle Electric or BMW Plug-In Hybrid vehicle and delivering it a.
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