You may be able to: contact your GP, nurse or other healthcare professional for advice and support. You'll be able to collect your medicine in person when it's ready. Lloyds Pharmacy 7 Church Street, NR17 2AH Lloyds Pharmacy Queens Square, NR17 2AF Boots 4 Market Place, NR9 4AF Well Wymondham - Market Street 47 Market Street, NR18 0AJ Select Repeat Medication from the menu, then New medication order. Read the agreement and then select Agree if you wish to nominate the pharmacy and allow repeat prescriptions to be sent electronically. For more information about Smart Pharmacy, click here. Attleborough Surgery is one of the leading GP practice in Attleborough and it is located at Station Road, Attleborough, Norfolk, NR17 2AS. Appointments Consult a clinician, routine appointments, sick notes and more. How on earth am I supposed to make an appointment? Attleborough Surgeries, along with the majority of primary care providers is currently faced with an unmanageable workload. If you do not have a NHS App account, you can use this form to request any repeat prescriptions from the Practice. We've put some small files called cookies on your device to make our site work. Using your NHS account. For those going into self . Some pharmacists also offer other services like diabetes and blood pressure monitoring. Admin enquiries. Minor surgery (e.g. NR17 2AF Map. By continuing to use this site you are agreeing to itsuse of cookies. If you are registered with a GP surgery, you can access some health services online. You can now submit a request for your repeat medication using the internet. Message your practice directly "Patient Access gives you remote access to your GP, pharmacy and health records. Extremely poor admin. Please also allow at least 2 working days, which excludes weekends and bank holidays, for your request to be processed. You can contact this general practice using the phone number 01953 453166. You might be able to get your medicine sent to you if the pharmacy you have nominated offers that service. Receive your test results, get a referral or tell us youve changed your home address. Attleborough Surgeries Self Help Coughs, backaches, flu, and other illnesses and ailments. Normally I have meds delivered, which has been an excellent service. After waiting on hold for over 40 minutes I gave up and visited in person only to be told (and they have a sign on reception) saying we will not take appointment bookings here. If you're asked to nominate a pharmacy, you can only nominate a high street pharmacy. However, if we receive the request after 10.30am Monday to Friday it will be ready 48 hours from the next day. 56.78% were satisfied, of 213 respondents. View and share your medical record. Percentage of children aged 1 completed primary course of 5:1 vaccine, Proportion of children aged 2 with Haemophilus influenzae type b and Meningitis C booster vaccine, Proportion of children aged 2 with Measles, Mumps and Rubella vaccine, Proportion of children aged 2 with pneumococcal conjugate booster vaccine, Stroke prevention: medication for patients with atrial fibrillation, Functionality status of the online system at the Practice for enabling the use of online Patient Transactional Services for booking and/or cancelling appointments through the Principal system, Online booking of appointments and cancelling is enabled, Total number of 'online patients' registered to use an online Patient Transactional Service to book and/or cancel appointments, Total number of appointment scheduling or cancelling transactions using an Online Patient Transaction Service within the reporting month, Functionality status of the online system at the Practice for enabling the use of online Patient Transactional Services for ordering repeat prescriptions through the Principal system, Total number of 'online patients' registered to use an online Patient Transactional Service to order repeat prescriptions. You can add or change your nominated pharmacy in theAccount section of Patient Access. Attleborough Surgeries Back Prescriptions Repeat Prescriptions Order your repeat medication. Attleborough We are sorry for the experience you had when trying to contact the Practice by telephone. Feltwell Thetford IP26 4AD (01842) 828938. Unfortunately an issue that has come to light that we had not been made aware of was a change to the NHS App, which our patients have struggled to gain full access to in order to request repeat medication. removal of moles and skin lesions) - provided in-house; . Send secure messages to your GP. You'll be able to collect your medicine in person when it's ready. Attleborough We have worked hard through our Facebook platform and advertising within the Practice to keep our patients informed of what they need to do to manage this and we hope that the call demand will reduce as patients resolve their issues with the NHS App, which unfortunately is a national App which we do not manage or control. You can also find out if you are entitled to free prescriptions. For details on how to register for on line appointment booking or repeat prescribing on line, please ask at reception for a Registration Letter. How long must this keep going until someone fully investigates? We will use a cookie to save your choice. Unable to get through to reception to book an appointment, unless you wait for over 40 minutes. We regret that we cannot accept telephone requests for repeat prescriptions, as this could lead to potentially dangerous errors. Health services you can access online. If you're asked to nominate a pharmacy, you can only nominate a high street pharmacy. Attleborough Unfortunately I am unable to review your specific clinical record without patient details, but a GP will always be aiming to manage patients need, risk and clinical priority when reviewing a request for help and advice. Ask your GP surgery which service your GP surgery uses. The Nominated pharmacy section with a nomination. We do not accept telephone requests for repeat prescriptions. Analytical cookies send information to Google Analytics. What has happened to this surgery? You can order a repeat prescription by logging into your account using the NHS app or NHS website. Menu We make it easy to register you and your family. The website wasnt working. If you are registered for online access then you can order your prescriptions by following the directions after logging into . Review titled Attleborough Surgery Replied on 14 October 2022 Thank you for your review. items per standardised prescribing unit (see definition). If you are on regular medication and require a prescription, you can request your medication in the following ways; Please put your name and date of birth in the subject line of the email. Please ensure you leave your personal contact details and speak clearly for each medication you require along with a designated pharmacy. We will use a cookie to save your choice. [subject to staffing levels as a result of Coronavirus]. We do not have any direct access to your practice and cannot provide any clinical advice, or help with any aspect of your health or medical care. I was hold for over 2 hours, next in line to be answered and got cut off. Cant get an appointment without interrogation, submit a photo as proof, youre poss ok if you submit a form before 7.15am, if not forget it. If you still need help with using Patient Access, you can visit our Support Centre online. The website sends you round and around in circles. My Account. We would also like to use analytical cookies to understand how our site is used and improve user experience. We are a Practice of 18,700 patients and are working through these arrangements as all repeat requests are being made, but this is unfortunately causing a short term problem for our patients for which we would like to apologise. We would like to apologise for the issues you experienced on this occasion. Patient Satisfaction with GP Practice Appointment Times. Do one of the following: Select New medication order from the Latest repeat medication order section of the homepage. Request repeat prescriptions online, with delivery of your prescription to your preferred pharmacy. Before you make your choice you can read more about our cookie policy. As with any large change project, while the driver for the change was to bring about a number of benefits, it is not without some issues arising that we are working hard to resolve. The majority of our work now comes through our on-line system, but when we are full, we do need to switch this off in order that we can safely manage the workload that we have already received. order repeat prescriptions. NR17 2AS Map, Queens Square SurgeryQueens Square Attleborough We are sorry to read of your concerns regarding your medication and the clinical care provided by the Practice. Request repeat medication or managing existing requests. Nominating a pharmacy through Patient Access is only available to practices in England and certain parts of Northern Ireland at this time. We do not manage this App which is a nationally developed service and we are working with the provider to understand why our patients are experiencing so many issues. We are setting up a new delivery service for our dispensing patients. . Services offered by Attleborough Surgery are Asthma Clinic, Learning disability health check and others. Message your practice. Patients can contact Attleborough Surgery at 01953 453166 for appointments. Notice Care Quality Commission Inspection Ratings. We currently deliver to around 160 patients in the villages surrounding Attleborough. Station Road Obviously this needs to be checked out (preferably by a doctor rather than a practice nurse) Every time I visit the website the appropriate enquiry forms are 'temporarily' disabled due to illness and staff shortages. This method is quicker and safer and can include any pharmacy of your choice. She was told to have it checked after 4 days. At such times we then continue to offer telephone access but only for urgent requests. Only your overall rating, comment and name (if disclosed) will be visible online. Toggle navigation Find-My-Doctor.co.uk. Our monthly delivery service supports our most vulnerable patients. NR17 2AF Map, Station Road SurgeryStation Road Alternatively, you can order your repeat prescription via: We dispense drugs directly from the surgery to approximately one third of our patients. We make it easy to register you and your family. Messaging. I can't see the request new medication link, 111 outside of your GP practice's opening hours. NHS Norfolk And Waveney CCG is responsible for effective clinical commissioning of Attleborough Surgery. Contact Us Get in touch with your nearest surgery or contact us out of hours in an emergency Get in Touch . Then when the dispensary at Queen's Square finally sorted the new prescription it's too late for the pharmacy and I'm now having to continue, in pain without my required medication. And speak clearly for each medication you require along with the majority of primary providers! 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